FAQs

When will my order ship?

If you are purchasing something that is finished and ready (inventory #s are given for products) it will ship in about two days. When an order is placed for an item not immediately available, I will contact you with a shipping estimate, generally 2-8 weeks. If timing is an issue, please contact me before ordering.

 

Can I return or exchange it if it is not right?

Yes, you can return of exchange something that has not yet been worn. 30 day return policy for a full refund (minus shipping charges). 60 days for exchanges. If you are purchasing something as a gift and the giftee will not be receiving it in time to meet the return/exchange deadline, I will do everything I can to stretch it and make it right. My goal is for all of us to be happy with your purchase.

For one of a kind, special orders, there are no exchanges or returns. Please inquire about whether your order fits into this category before committing.

How much is shipping?

Standard shipping is $8.

Do you offer curbside pick up?

Yes. Contact me and let me know you would like to pick up your items in the studio. I ask that we meet outside and that you wear a mask and respect social distancing guidelines.

I don’t use paypal, are there other options?

Yes. You can call me with your credit card information or we can arrange for payment by check or cash.

 

Will you ship international?

Yes. Additional charges apply, based on actual shipping costs.

Care and Feeding

Can I wash this?

Yes, you can, but you won’t need to often. 

Rayon chenille scarves, shawls, cloaks: Either wash on a gentle cycle, cool water, in your washing machine with a mild soap or handwash. After washing, wrap it up in a dry towel and squeeze out excess moisture (do not wring or twist). Dry flat and when it is almost dry, toss in warm dryer for 10 minutes to refluff. It is fine to skip the dryer, the fabric will just be a bit flat for the first few wearings.

Tencel scarves and shawls: Handwash gently. I use a mild dishsoap. Wrap in towel to squeeze out extra moisture (do not twist or wring). Dry flat. When piece is dry, you can iron with a low steam iron if needed.

Fleece lined hats: Handwash, following tencel scarves and shawls directions. To dry, prop up as if you were going to wear it. You can turn it inside out and right-side out a few times while it is drying. The chenille will look a bit flat during the first few wearings, but will fluff back up quickly. I do not recommend fluffing hats in dryer.

Dishtowels: Dishtowels can be washed and dried along with the rest of your laundry. They will get softer and more absorbent over time.

Deciding

Do you have a hat that matches this scarf or shawl?

I might. Right now I am not including hat inventory in my shop but I have plenty in stock and can also accept custom hat orders. Contact me to find out what I have in stock and what is available to special order.

I see the fabric I want in one item, but I want a different item. Is it available?

For rayon chenille pieces, the same fabrics are usually available in multiple items. There are some exceptions to this, but not many. Please contact me to order.

 The Here and Now

Can I visit your studio? 

The weaving studio is currently closed due to Coronavirus. The shop, where I sell my handwovens along with looms, weaving equipment, yarns, and kits, is open by appointment only. Masks and distancing are required.

 

Can I find you at a craft fair? 

Not in person, not right now. Until Coronavirus is under control, all of my fairs are virtual. Please visit my calendar for a listing of when these are happening, along with other events.

 

Can I take a class? 

You will be able to, I promise, but right now classes are on hold. I am working towards creating a virtual teaching platform but it is a work in progress. Rigid Heddle weaving classes will be offered online first. I am also available for one on one private teaching sessions via zoom.

The Weaving Stuff

Why do the colors do that?

The color play is a combination of the yarn in the warp (the threads that are held under tension on the loom), the yarn in the weft (the yarn that is placed horizontally), how close or far apart the threads are (the sett) the weave structure (how the threads interlace) with just the right amount of magic thrown in.

You must have a lot of patience to do this.

I have never considered myself a patient person, but weaving has taught me about slowing down. For me, it is about passion more than patience. Because I am so obsessed with the making of beautiful cloth, and because creating in this way takes patience and precision, it has taught me how to slow down enough to have the accuracy that is needed.

How long did it take you to make this?

I tend to not directly answer this question because it is not a simple answer. The process of initially setting up the loom (warping) is the more time intensive part of the process. When I warp, I can prepare for one scarf, or for ten. While the ten scarves will be similar (half of the colors in the piece will be the same) I can change the color of weft from scarf to scarf, resulting in similar, but different pieces. By doing this the process is quicker than if I were to create on piece at a time. The actual “weaving” (although really, it is all weaving) goes fairly quickly. Twisting fringes can be time intensive but I feel it is worth it for the beauty and durability of chenille.

The Personal Stuff

How did you get into weaving?

My fascination with weaving started with a sixth grade trip to Sturbridge Village. I first laid my hands on a loom during a class in college and was quickly smitten. My hands, body, and mind want to weave. I am mostly self-taught, integrating information from the many weavers who came before me.

Why are there vegetables in some of your pictures?

These are my first years of having a real garden and occasionally the obsession spills over into places where it may or may not belong.

 

“Weaving is a journey that reaches completion when someone uses and loves the woven fabric.

Thank you for sharing my journey.”